i think im having a really miserable holiday. work is getting.. irritating and stressful. i should avoid this as much as possible right now when i can, yet i feel myself obliged and even forced to continue this torturous job. im trying to get myself fired by not conforming and pretending and heeding advice to "pretend to be busy!!" but they all dont seem to work. im getting paid to read newspapers (not complaining) but when it comes to sorting out the tough things which require lots and LOTS of paperwork and theres so much red tape to go through before i can even get something done, or when i answer calls from really unreasonable customers (who demand things, shout rudely then slam the phone down, before calling back AND insisting on my name because im providing really bad customer service support here - more on this later), or getting lectured for the most minor things (why dont just fire me plsss), i feel like im such a screw up and i just wanna quit. i dont wanna deal with these right now when i ought to be travelling around the world, learning new skills and doing things to take advantage of my last teen year.

what i learnt from this job would be, avoid receptionist posts. i always thought it was cool, answering phone calls, interacting with different people yadda yadda. but then ive been deceiving myself. its so hard to deal with people especially when they're acting all mean and nasty over the phone. the last person who called me today was so terrible. first he was like "SOMEBODY CALLED ME!" so i asked, did you ask for technical support, and he said yes, so i transfered his call to tech support. and then he called back scolding and shouting me and doing this silent treatment thing which kept making me go "hello, can you hear me? hello?" like an idiot before i hear him bursting out into bouts of tantrums. so old already still acting so childish sheesh men, grow up. i wonder who are these rude boys on the phone.

anyway this one scolded me for transfering him to a "robot", LOL WHO DO YOU THINK I AM? A NUTTY PROFESSOR? then he started saying the last thing he wants to hear is the answering machine and im like "hey, i asked you if you needed tech support and you said you did, so i transferred you to tech support..", and he did that really bad silent thing which i reallllllly hate x100000 because i dont know if the line is cut off or if the person's still there. and then he started scolding me because i didnt transfer him to a person; but you know the thing with these automated systems (which i dont really like myself either; i've heard enough people calling in to complain *suffers alone*).. "Press 1 to register your warranty. Press 2 to check on your warranty. Press 3 for Tech support. Qing an 4 guan yu dian nao -chinese chinese chinese-...." So i told him if he needs help he can press 3. and then there was that silent shit AGAIN! so i was contemplating on hanging up on him because hes being really uncooperative and rude here and i should have! but trying to be patient here, i got scolded for transferring his call when the call centre was closed. actually he damn suay who ask him complain so much shit he missed the time by 1min.. so i got scolded for another few minutes for transferring his call when the helpdesk was closed, and then he took down my name (sighs i feel like a criminal) and after repeating my name, he hung up on me. should have given some fake name like Cupcake or something..

so i was pretty vexed about this whole phone call, his verbal diarrhoea and all, that i started crying idek why im being so emotional here. thank goodness it was almost time to go home and i told jos and she was being really chillax/ insightful about it which made me feel tons better.

just fire me plz i cant stand the stress and dealing with such emotional trauma at my tender age :'(